Troubleshooting Center
Pick the problem that matches what you are seeing. Each card tells you the first safe step.
My agent is not responding
First safe step: Try /status in Telegram. If that fails, check if the VPS is reachable.
Telegram bot is not replying
First safe step: Check if you are talking to the correct bot. Verify the bot token has not changed.
Go to Telegram Guide →I cannot connect through Termius
First safe step: Check your SSH credentials, your Tailscale private connection, and whether the VPS rented cloud computer is online.
Go to Termius Guide →Tailscale says offline
First safe step: Restart Tailscale on your device and check the admin panel for the VPS status.
Go to Tailscale Guide →VPS is unreachable
First safe step: Remember: the VPS is the rented cloud computer, not an app. Check your provider's status page. Try pinging the server. Verify your network.
Go to VPS Guide →My API key stopped working
First safe step: Log into your AI provider account and check if the key is active. Generate a new one if needed and update your config.
Go to Glossary →My agent gives bad answers
First safe step: Try /reset to clear the conversation. Check if the correct model is set in the config.
I changed something and broke it
First safe step: Do not delete anything. Revert the last change if you can. Check logs for the exact error.
Go to Emergency Guide →I do not know what is wrong
First safe step: Run /status, then /report. Gather information before making changes.