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Telegram Guide
The Front DeskTelegram is where you talk to your agents. Think of it as the Front Desk of your AI Agent Office.
Telegram = Front Desk
The clean chat interface where you send messages and receive replies.
Telegram Bot = Receptionist
A small program that sits at the Front Desk and passes your messages to the agent.
Bot Token = Receptionist Password
A secret code that lets the bot log in and work. If the password changes, the receptionist cannot start their shift.
Common Issues
- Wrong bot: You might be talking to a different bot. Check the bot name and username.
- Bot token changed: If you regenerated the token in BotFather, the old one stops working. Update it in your config.
- Bot not responding: Try
/statusfirst. - Agent service not responding: The Telegram bot may be working, but the AI agent service it is connected to may be down. Depending on your setup, that could be Hermes, OpenClaw, or another agent service.
Recommended Commands
/status
Check if the agent office is healthy
SAFE
/reset
Safe reset of the conversation context
LOW RISK
/report
Collect support information
SAFE